Serving as a seamless extension of your inside sales team
Businesses are faced with the constant pressure to grow their business, while reducing costs. While some of these businesses struggle with how to accomplish this, others have recruited us to come along side of them and serve as a seamless extension of their business sales force.
Program Overview
We will partner with you to gain a thorough understanding of your business, objectives, products, customers and sales process. We then design an account management solution that addresses your specific needs.
Additionally, we become a true extension of your sales force and an active participant within your organization. Applying a phone-based sales model with our B2B account management solution saves clients about 90% per customer contact when compared to the average cost of a B2B live sales contact. Your business account management team will let you better support under-served customers, serve currently untapped market segments or better support your field sales or channel partners. In fact, some clients have brought their key field sales force members to our contact centers to learn our best practices.
As a seamless extension of your business, listed are some of the business sales functions that we perform on our clients' behalf:
- Create account business plans
- Develop forecasting information
- Conduct interactive remote customer presentations
- Create and submit proposals
- Negotiate contracts and monitor their compliance
- Perform mid-year and annual business account reviews.
Benefits
Our service:
- Provides accurate, accessible support for business customers
- Increases customer retention and satisfaction
- Saves clients around 90% per customer contact
- Offers sales support coverage for open territories
- Taps into our 25 years of B2B account management sales experience.
Contact us today and tackle your business challenges with ease!