Partnering with you to increase your market presence
Today’s businesses face an ongoing quest to increase revenue, decrease costs and tap into new markets. Helping you accomplish these initiatives is second nature to us.
Service Overview
We provide a broad range of sales services, from lead generation and customer acquisition to cross-selling and up-selling. At Convergys, we partner with you to understand your sales and marketing strategies and objectives, ensuring that everything we do is a reflection of your company and culture.
Furthermore, we focus on the following initiatives to help us continuously deliver results:
- Create a high-energy sales environment
- Build a winning inside sales team
- Apply continuous improvement practices in everything we do
- Provide effective training and coaching via our experienced trainers with sales background
- Encourage best-practice sharing.
Each account is lead by an experienced client service manager. This manager oversees your entire sales program and serves as a single-point-of-contact. He/she will work with you to effectively align your contact center sales solution with your sales strategy.
Benefits
We provide assistance that:
- Increases revenues by effectively recruiting and hiring the right sales agents and by effectively managing volume peaks
- Reduces costs through effective sales resource management
- Decreases start-up-time/time-to-market
- Helps clients reach previously untapped markets.
Take your sales program to the next level, contact us today!