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Resource Library

At Convergys, our clients know why we've become the global leader in customer management, billing, and HR services. Learn more about us here at the Convergys Resource Library. You'll find a variety of publications, articles, news releases and other items to help you discover more about Convergys.

Highlights

BT Global Services: Simplified Billing for Increased Productivity

White Papers Case Studies Videos and Tours

Leverage our forward thinking and industry experience through this series of white papers covering various topics surrounding customer management, billing and HR services.

->Business Support Systems

->Technical

->Customer Management

->HR Services

->Learning

Discover how we partnered with regional, national and global organizations to help them achieve impressive results and increase both their competitive advantage and their return on investment.

->Business Support Systems

->Customer Management

->HR Services

If a picture is worth a thousand words, then we think you'll find these videos and tours invaluable.

->View Our Videos

 
Recognition and Awards Advertising Newsroom

Review our numerous tributes for the work we’ve done in customer management, billing and HR services, including the areas of customer satisfaction and support, corporate leadership and excellence, and technology.

->View Our Recognition and Awards

Thinking perfected by doing. Doing perfected by thinking. Take a look at how we're expressing that philosophy through our advertising.

->View Our Advertisments

Read recent and archived press releases surrounding company developments and our involvement in the various industries we serve.

->Visit Our Newsroom

 

Contact Convergys

->Contact Us